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Unfortunately not all websites out there are honest to their members and there is nothing worse than realizing that after investing or spending our money on the site.
But if such investment/spend was made through AlertPay, we have the opportunity to try to recover it by starting a dispute following instructions in this guide.
Instructions in this guide to start disputes in AlertPay can be used to recover money invested in HYIP/Autosurf websites, GPT (Get Paid To) or Any Other Unsuccessful Purchase of service/product through this payment processor.
WHAT TO DO TO START A DISPUTETo start the dispute you have to get in touch with AlertPay executives through a well structured email, written in English. Do not use CAPS in the message to AlertPay's executives. Do not demand, ask. Do not expect AlertPay pay your earnings, as most they will return your investment.
Remember that the guilt of having lost money is not AlertPay. Also anyone who invested only time, unfortunately, can not initiate disputes, since AlertPay has nothing to do with that.
PRIOR STEPS TO OPEN A DISPUTEAlertPay handles a clear and precise policy for Disputes, they require to follow several steps before starting a dispute:
Verify that the deadlines for payment given in the website Terms of Service have actually expired. Try to contact the website admin by all means available on the site (ticket system, contact form, forum, etc). If after these two steps the situation remains the same and if your payment to the website was made within 30 days, the dispute may be started.
WHERE TO FIND THE DISPUTES SECTION ON ALERTPAY To find the disputes section within the AlertPay site simply follow the instructions:
Login to your AlertPay account Click on "Help"  Click on "Submit a Ticket"  On the "Select Department" section choose "Security/File a Report" option and then click "Next"  Now on the new page under "General Information" section type your name (if you are the account holder) and the email address for reply (email address must be the same as registered in your AlertPay account). On the "Security/File Report" section, select "User Agreement Violation" as "Topic", while in "Website URL" write the address of the website that has not fulfilled its part of the deal. On "Message Details" section, in "Subject", write something like "SCAM", or "I was Scammed", or any other variable of this type. In the message body you have to write a general overview of your problem in English and don't forget to include your payment transactions (You can find this in your transaction activity). Under "Verify Submission" section enter the text in textbox you see in the image at the right of the textbox.  Click on "Submit".
ENDING THE PROCESSAfter completing these steps you only have to wait patiently for an answer from AlertPay. If everything was done correctly and your claim was recoverable, you will soon receive your money back.
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